Rochdale Fair Trading Scheme
To search for a trader in the Membership Directory,
click here.
 Rochdale
Fair Trading Scheme (FTS) is a new initiative of Rochdale Council's Trading
Standards Service and aims to establish a trading environment of a high
standard which stimulates confidence in Rochdale businesses. The scheme is
managed, monitored, and administered by Rochdale Trading Standards and the
members of the FTS will be expected to demonstrate a commitment to trade fairly
and honestly. Meeting the minimum standards of quality set out in the
Code Of Practice
and
Scheme Guidance Document.
Helping The Consumer Buy With Confidence
The scheme aims to create a trading environment where consumers can buy goods or
services with confidence from traders. All applicants will be subject to
vetting by Rochdale Trading Standards. Applicants wishing to join the scheme
must have permanent business premises within Rochdale Council boundaries,
satisfy strict assessment criteria and must demonstrate that they have in
place, a method for dealing efficiently and effectively with complaints.
Rochdale Trading Standards want the scheme to be of huge benefit to consumers
shopping for goods and services in Rochdale. It is therefore hoped, that as
Membership grows, the confidence in reputable traders will increase and the
number of complaints about rogue traders will reduce.
What's in it for business?
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Partnership with Rochdale Council Trading Standards Service.
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Consumer recognition of the commitment by Members to high quality customer
service.
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Consumer confidence that Members will strive to provide or supply high quality
goods or services.
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A better relationship with the Trading Standards Service based on co-operation
rather than enforcement.
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Prompt and up-to-date information on new legislation.
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The benefit of access to an alternative method of dispute resolution.
For details of how to join,
click here.
What's in it for consumers?
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Access to a list of Members of the Rochdale FTS who satisfy the requirements of
the Code of Practice.
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Confidence that Members will strive to offer quality goods and services.
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Confidence that Members will be committed to both a high standard of customer
care and after sales service.
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Members who are committed to complying with both the spirit and letter of civil
and criminal law and with the Rochdale Fair Trading Scheme Code of Practice.
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Confidence that Members operate an effective complaints resolution process.
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The benefit of access to an alternative method of dispute resolution.
To search for a trader in the Membership Directory,
click here.
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